Everday, people make decisions about where to purchase groceries, where to dine and most importantly for us… where to fuel up. Our industry is rife with competition, whilst consumption of this liquid gold has reduced in the country, the number of service providers keeps increasing.
What then will make an individual choose Zuva over a host of other services? Unparalleled Customer Service! This is what we need to push at our forecourts. Switching costs for customers are very low in the fuel industry and the moment a customer does not feel valued, they will simply switch to another service provider.